Terms & Conditions

The terms and conditions stated or referenced herein constitute a legal agreement between you and Lavo parcel.com. The person registered for an services of Lavo Parcel by any medium (Website or Application) or any of its application services downloads is abided to expect all the terms and conditions in his/her sound stated of mind. Lavo Parcel is a India based set- up, that provide service as a MEDIATOR for its register User who act as 'Sender' or / and 'Driver/ Carrier'. In addition to the T&C set forth herein, both Driver and Sender are subjected to and must aware and be abide of the T&C which is agreement of both of their respective roles individually as and when performed.

Users of Lavo Parcel should be having complete knowledge that, LAVO PARCEL DOES NOT PROVIDE TRANSPORTATION SERVICES, WE ARE NOT A TRANSPORTATION CARRIER. IT IS COMPLETE SOLE RESPONSIBILITY OF 'SENDER' AND 'DRIVER' PARTICIPANT FOR THE PICK-UP, CARRY AND DELIVERY SERVICES, WHICH MAY BE SCHEDULED THROUGH USE OF OUR APPLICATIONS OR SERVICES. LAVO PARCEL OFFERS INFORMATION AND A METHOD TO OBTAIN THE PICK-UP, CARRY AND DELIVERY SERVICES, BUT DOES NOT AND DOES NOT INTEND TO PROVIDE TRANSPORTATION SERVICES OR ACT IN ANY WAY AS A TRANSPORTATION CARRIER. LAVO PARCEL HAS NO RESPONSIBILITY OR LIABILITY FOR ANY PICK-UP, CARRY AND DELIVERY SERVICES PROVIDED TO YOU THROUGH OUR APPLICATIONS OR SERVICES OR FOR ANY DRIVER OR SENDER.

Our Services Unite Drivers and Senders

Our Applications and Services make possible a communication connection between those individuals and/or businesses that want to contact with someone to pick-up, carry and/or deliver personal property and goods ("Senders") and those individuals and/or businesses seeking to perform the pick-up, carrying and delivery services requested by a Sender ("Drivers"). The performance of pick-up, carrying and delivery services by a Driver, the time period in which these services are performed by a Driver, as well as the item(s) of personal property and goods being picked-up, carried and/or delivered by a Driver, will be approx estimated and can vary due to man made (traffic, riots, etc) and/or Natural (heavy rains, landslides, etc) phenomenon.

Drivers and Senders together are referred to as "Users".

Driver Screening

Drivers accepting any delivery are required to be screened via a standard background check.

If the Driver involves any type of motor vehicle he prior needs to register and must fulfil the following parameters

A valid, active drivers license and must be at least 18 years old.

No major moving violations, such as DUIs or reckless driving till date.

No more than three minor moving violations, such as speeding tickets or failure to obey traffic laws, in the past three years.

No cell phone or distracted driving violations in the till date.

No more than two accidents in the past three years.

DRIVER DON'T CARRY A PACKAGED ITEM UNLESS YOU KNOW WHAT IS INSIDE!

It is drivers responsibility to be rest assure of the content that he of she agrees to pick-up and drop as service. You will have a description in the notification content generated by sender, but trusting blindly or not is solely your decision. You can inspect the content and if yet in any doubt you can cancel the service without paying any penalty.

Sender Screening

User acting as the Sender in availing services needs to specify the content of the item that he/she needs to be pick-up. Photo uploadation of the item to be send would/ would not be asked while specifying detail of the parcel content. Packaging material & its safety is Senders responsibility. A Sender needs to provide a verified identification documents that can be verified and at the same time Lavo Parcel would believe that sender will be clean with and criminal records with the states.

ALL INTERACTIONS BETWEEN USERS (SENDER AND DRIVER) ARE AT THE USER'S RISK WHETHER OR NOT LAVO PARCEL CONDUCTS A BACKGROUND CHECK ON A USER OR ANY CATEGORY OF USER.

Restricted or Banned Commodities

Senders are prohibited from including items at the same time Drivers are also prohibited from knowingly accepting, picking-up, carrying or delivering any parcel containing the following below listed items:


Restricted & Banned Items

• Liquid, semi-liquid and gases

• Currency

• Indian Postal Articles and all items that infringe the Indian Postal Act of 1898

• Precious and semi-precious stones, gems, jewellery and equivalent items

• Perishables

• Radioactive or magnetic material

• Negotiable Instruments (Bearer Form)

• Pornographic material

• Firearms, explosives and military equipment

• Flammable Items

• Toxic and infectious Items

• Corrosives

• Powders and chemicals

• Drugs

• Machinery parts containing oil, grease, fuel or batteries

Dangerous Goods

As defined by IATA, commodities, which possess potentially hazardous characteristics, are considered as dangerous goods. These classified list of such commodities is given below:

• Explosives

• Lithium Batteries

• Corrosives

• Radioactive Material

• Flammable Liquids

• Gases

• Toxic & Infectious Substances

• Oxidizers and Organic Peroxides

• Flammable Solids

• Empty Cylinders

• Miscellaneous e.g. Magnets – a danger to airplane equipment


LAVO PARCEL HAS AND TAKES NO RESPONSIBILITY TO EITHER DRIVERS OR SENDERS FOR THE INCLUSION OF ANY PROHIBITED ITEMS IN ANY DELIVERY OR THE TRANSPORT OF ANY PROHIBITED ITEMS IN ANY PARCEL(S)


Any Driver discovering a Lavo Parcel Prohibited Item in the delivery commodity shall immediately notify Lavo Parcel through lavoparcel.com or its contact number for further direction. LAVO PARCEL IS NOT ACCOUNTABLE FOR THE LOSS/ MISS USE / DAMAGE OF ANY ITEM(S) AS WE ONLY ACT AS A MEDIUM TO PROVIDE INFORMATION BETWEEN 'SENDER' AND 'DRIVER'. In case of any breach that misleads the stated interest and honest vision of Lavo Parcel the User can be convicted of fraud crime by us.


Lavo Parcel Not Responsible for Performance of its Drivers or its Senders

Our Services and Applications enable connections between our Users, however Lavo Parcel has no control over and is not responsible for the performance, actions or inactions of any User, whether identified through our Services, our Applications, in public, private, or offline interactions, or otherwise. You acknowledge and agree that Lavo Parcel does not have control over, and has no liability or responsibility for, the quality, timing, legality, suitability, reliability, timeliness, or accuracy of any User, or the failure of any User to provide the services requested or payment required therefor, or for any other aspect whatsoever of a delivery nor for the integrity, responsibility or any of the actions or omissions whatsoever of any Users. You acknowledge and agree that Lavo Parcel does not have control over, and has no responsibility for, any damage to the content(s) of a goods/ commodity/item(s) is or to be delivered.

LAVO PARCEL IS NOT RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF OUR SERVICES OR APPLICATIONS NEITHER WE PROMOTE ANY USER IN PARTICULAR.

Cancelations and No-Shows

Cancelation by Senders

If a Sender needs or wants to cancel the process, please cancel the request as soon as possible. This will notify the Driver and free them up to accept other parcel from other Senders. If there are four repeatedly No-Shows by Sender he will have to bare the penalty that Lavo Parcel would update time to time for maintaining a discipline communication.


Cancelation by Drivers

If a Driver needs or wants to cancel process, please cancel it as soon as possible. This will notify the Sender and allow them to contact another Driver to accept the notification. If there are four repeatedly No-Shows by Driver he will have to bare the penalty that Lavo Parcel would update time to time for maintaining a discipline communication.


Actions Leading to Suspension and/or Deactivation and/or Permanent Termination of Accounts

ALL LAVO PARCEL ACTIONS TAKEN WITH RESPECT TO THE SUSPENSION, DEACTIVATION AND/OR TERMINATION OF YOUR ACCOUNT MAY BE TAKEN IN LAVO PARCEL SOLE DISCRETION, WITH OR WITHOUT NOTICE, AND WITHOUT LIABILITY TO YOU IF

Miss Use of lava Parcel Banner

Cancelations and No Shows

Negative Ratings

Loss of Items

Fraudulent Activity, Shipments of Prohibited Items, Repeat Infringers.

Inactive Accounts

WITHOUT LIMITING ANY OTHER REMEDIES, LAVO PARCEL MAY LIMIT, SUSPEND, TERMINATE, MODIFY, OR DELETE YOUR ACCOUNTS OR ACCESS TO LAVO PARCEL. SERVICES, APPLICATIONS OR ANY PORTION SUSPECTED ILLEGAL OR IMPROPER USE OF THE SERVICES SHALL BE A CRIMINAL OFFENCE. YOU CAN LOSE YOUR USER NAME AND PERSONA AS A RESULT OF ACCOUNT TERMINATION OR LIMITATIONS, AS WELL AS ANY BENEFITS, PRIVILEGES WOULD NOT BE APPLICABLE IN SUCH CASES.


Billing and Payment

WE DO NOT CHARGE FOR OUR APPLICATION DOWNLOADS AND ITS USEAGE. Users of our Services and Applications make their contacts directly with other Users. Lavo Parcel is not and will not be a part to any economic dealings between Users connected by our medium. PAYMENTS ARE COMPLETELY ON THE MUTUAL UNDERSTANDING AND AGREEMENT OF BOTH THE PARTICIPANTS (SENDER AND DRIVER).

User(s) both mutually decide the mode of payments, hence they may or may not share their bank details with their own understanding. WE DO NOT PROVIDE ANY KIND OF RATE CARDS.

Disclaimer of Warranties and Limits on Lavo Parcel Liability to You

No Warranties
LAVO PARCEL EXPRESSLY DISCLAIMS ANY LIABILITY THAT MAY ARISE BETWEEN USERS OF ITS SERVICES OR APPLICATIONS. USE OF OUR SERVICES AND APPLICATIONS ARE ENTIRELY AT YOUR OWN RISK.


Dispute Resolution

YOU ACKNOWLEDGE AND AGREE THAT YOU AND LAVO PARCEL ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING.

Content License Grant, Restrictions and Copyright Policy

Applications and Services License

Lavo Parcel developer owns and retains ownership in the Lavo Parcel Services and Applications, and all intellectual property and proprietary rights therein.

Indemnification and Breach

Without limiting the generality of these Terms, in using the Services, you specifically agree not to post or transmit any content (including review) or engage in any activity that, in our sole discretion:


1 Violate our Guidelines and Polices;

2 Is harmful, threatening, abusive, harassing, tortious, indecent, defamatory, discriminatory, vulgar, profane, obscene, libelous, hateful or otherwise objectionable, invasive of another's privacy, relating or encouraging money laundering or gambling;

3 Constitutes an inauthentic or knowingly erroneous review, or does not address the goods and services, atmosphere, or other attributes of the business you are reviewing.

4 Contains material that violates the standards of good taste or the standards of the Services;

5 Violates any third-party right, including, but not limited to, right of privacy, right of publicity, copyright, trademark, patent, trade secret, or any other intellectual property or proprietary rights;

6 Accuses others of illegal activity, or describes physical confrontations;

7 Alleges any matter related to health code violations requiring healthcare department reporting. Refer to our Guidelines and Policies for more details about health code violations.

8 Is illegal, or violates any federal, state, or local law or regulation (for example, by disclosing or trading on inside information in violation of securities law);

9 Attempts to impersonate another person or entity;

10 Disguises or attempts to disguise the origin of Your Content, including but not limited to by: (i) submitting Your Content under a false name or false pretenses; or (ii) disguising or attempting to disguise the IP address from which Your Content is submitted;

11 Constitutes a form of deceptive advertisement or causes, or is a result of, a conflict of interest;

12 Is commercial in nature, including but not limited to spam, surveys, contests, pyramid schemes, postings or reviews submitted or removed in exchange for payment, postings or reviews submitted or removed by or at the request of the business being reviewed, or other advertising materials;

13 Asserts or implies that Your Content is in any way sponsored or endorsed by us;

14 Contains material that is not in English or, in the case of products or services provided in foreign languages, the language relevant to such products or services;

15 Falsely states, misrepresents, or conceals your affiliation with another person or entity;

16 Accesses or uses the account of another user without permission;

17 Distributes computer viruses or other code, files, or programs that interrupt, destroy, or limit the functionality of any computer software or hardware or electronic communications equipment;

18 Interferes with, disrupts, or destroys the functionality or use of any features of the Services or the servers or networks connected to the Services;

19 "Hacks" or accesses without permission our proprietary or confidential records, records of another user, or those of anyone else;

20 Violates any contract or fiduciary relationship (for example, by disclosing proprietary or confidential information of your employer or client in breach of any employment, consulting, or non-disclosure agreement);

21 Decompiles, reverse engineers, disassembles or otherwise attempts to derive source code from the Services;

22 Removes, circumvents, disables, damages or otherwise interferes with security-related features, or features that enforce limitations on use of, the Services;

23 Violates the restrictions in any robot exclusion headers on the Services, if any, or bypasses or circumvents other measures employed to prevent or limit access to the Services;

24 Collects, accesses, or stores personal information about other users of the Services;

25 Is posted by a bot;

26 Harms minors in any way;

27 Threatens the unity, integrity, defence, security or sovereignty of India or of the country of use, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation;

28 Modifies, copies, scrapes or crawls, displays, publishes, licenses, sells, rents, leases, lends, transfers or otherwise commercialise any rights to the Services or Our Content; or

29 Attempts to do any of the foregoing.

We have the right to do so for the purpose of operating and improving the Services (including without limitation for fraud prevention, risk assessment, investigation and customer support purposes), to ensure your compliance with the Terms and to comply with applicable law or the order or requirement of legal process, a court, consent decree, administrative agency or other governmental body.


Legal Notices for Google Maps/Google Earth and Google Maps/Google Earth APIs

Last Modified: January 22, 2018

Google is providing the following notices under applicable laws and contracts (the "Legal Notices").

The Legal Notices are incorporated by reference into the Google Maps/Google Earth Additional Terms of Service and the Google Maps/Google Earth APIs Terms of Service.

By accessing, downloading, or using Google Maps/Google Earth or the Google Maps/Google Earth APIs (collectively, the "Service(s)"), you are agreeing to be bound by these Legal Notices.

Unless otherwise specified, capitalised terms used in these Legal Notices have the meanings given to them in the Google Terms of Service, the Google Maps/Google Earth Additional Terms of Service, and the Google Maps/Google Earth APIs Terms of Service.


Lavo Parcel reserves the right to modify the terms and conditions of these T&C or any of its policies relating to our Services or Applications at any time, effective upon posting of an updated version of the T&C on our website lavoparcel.com, the Services or Applications. You are responsible for regularly reviewing these places for any updates to the T&C. Continued use of our Services or Applications after any updates shall constitute your consent to such all changes to the T&C contained in such update.