Privacy Polacy


Lavo Parcel is extremely stringent about their policy that matters to its Users Privacy. To join with Lavo Parcel on its Digital platforms you need to register yourself with the portal, by our website , or our mobile application. The process is online registration, wherein you are required to fill the entires with required information according to the developer, Lavo Parcel may have updates which may or may not be notified thus Users are advice to keep reviewing the Privacy Policy on our Website & Application. Lave Parcel privacy are matter of security information and thus its extremely important to us. Our Privacy Policy also applies to your use of any interactive features or downloads that we own or control; or are available through our Services; or interact with our Services.

Our Privacy Policy applies the same to all of our users, whether they are a driver who picks-up, carries or drops-off goods ("Driver"), someone using our Services to send goods with a Driver ("Sender") or someone who signs-up to potentially use our Services (collectively, our "Users"). BY USING OUR SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY.

What Information Do We Collect and How?

Lavo Parcel allows you to use our service by first joining the Lavo Parcel through simple registration process and for your later visit you can simply login with the created user name and password. During the first process of registration you may require to submit a verified identification and contact proofs like:




Mobile Phone Number

Vehicle information

Scan of driver's license (includes full name, address, personal details, photo)

Auto insurance policy information

Bank / ACH information

In addition to any Personal Information or other information that you choose to submit to us, we and our third-party service providers may use a variety of technologies that passively and automatically collect certain information whenever you visit or interact with our Services ("Usage Information"). You agree that we may use this Usage Information for our purposes, including to improve, enhance or adjust our Services. In addition, we collect your IP address or other unique identifier ("Device Identifier") for your computer, mobile or other device ("Device") used to access our Services. Lavo Parcel may use multiple methods to collect Usage Information. Lavo Parcel can also use other methods and additional technologies in the future.

Information Collected Through Our Mobile App. Our Services are primarily provided through an application on your Device ("Mobile Application"). By signing up for and using our Services you agree that we may collect and use technical data and related information, including but not limited to, technical information about your Device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to you (if any) related to such Mobile Applications. We may associate your Mobile Application Usage Information with Personal Information you provide and, if we do so, we will treat the combined information as Personal Information.

If you use our Mobile Application it may automatically collect and store some or all of the following information from your mobile Device ("Mobile Device Information"), including without limitation:

Your preferred language

Your phone number or other Device Identifier assigned to your mobile device — such as the International Mobile Equipment Identity or the Mobile Equipment ID number

The IP address of your mobile device

The manufacturer and model of your mobile device

Your mobile operating system

The type of mobile Internet browsers you are using

Your geolocation


Geo-location Information. We also collect tracking and geo-location information as you use our Services, including, but not limited to geographic areas. If you are User of our Services, your device will send your GPRS coordinates to our servers at any time our Application is ON. Users may opt to have our geo-location services on only while our Application is in use, either while driving for us or while our Services are otherwise in use by the User. We collect and use this information to track the current status of the on going service used, both the Driver and the Sender can see the GPS coordinates recorded by the Driver's mobile phone for that particular trip, as well as certain information about the Driver, Sender and the goods being sent ("Package") (such as the User's name and photos and photos of the items being carried). It also enables us to review the feasibility of geographic location.

For Example : When a Sender sends a notification of required parcel service, he will be in return be informed with the numerous drivers that are or will use the similar way through the GPS. When a Driver sees the notification of his locality he can choose the area that are closer to him and reach to the pickup location. Privacy Policy, we will not share this information with third parties for any purpose and will only use this information for the sole purpose of providing you with the ability to agree to pick up and drive a package and to request a pick-up and deliveries.

We also provide some of your Personal Information (such as your first name and your photo) to the Driver who accepts your request for pick-up, carry and drop-off so that the Driver may contact and find you and your package for a particular trip. Drivers and any companies for which Drivers work are also able to access a User of our Services information, including the User's Personal Information and geo-location data.

Personal Information may also be collected and shared with third-parties if there is content from the Mobile Application that you specifically and knowingly upload to, share with or transmit to an email recipient, online community, website, or to the public, uploaded photos, posted reviews or comments, or information about you or your experience that you choose to share with others through features which may be provided on our Services.

How Do We Use The Information We Collect?

Our foremost goal in collecting your Personal information or Usage Information is to provide you with the best experience possible when using our Services.

Personal Information and Usage Information. We will use your Personal Information and Usage Information to process your registration with our Services and to verify your information is valid and up-to-date. We use your Personal Information to communicate with you about our Services, respond to your inquiries, provide the Services you request, and manage your account. We will communicate with you by email, telephone, or SMS or text message, in accordance with your wishes. Your Personal Information or Usage Information to improve our Services, customise your experience with our Services.

Mobile App Information and Internet Protocol (IP). With knowledge that our application is an online service, to trace the troubleshoots and issues addressing network connectivity or device we use the information in order to keep better performance and communication. We use all of your information to closely monitor which features and parts of our Services are used most frequently, to allow you to view your trip history, store your credit card information on a secure page, view any promotions we may currently be running, rate trips, and to determine which features we need to focus on improving.


When and How Do We Disclose Your Information to Third Parties?

Lavo Parcel do not share any Personal identifiable information with any agency third party unless and until the user has agreed upon. Hence it is our utmost advice to be self aware of the agreeing to the subjects pertaining to the third party. Lavo Parcel for strategic business and market analysis only deals with Non - Personal identifiable information with Third party. We abide to follow our Privacy Policy.

Lavo Parcel collaborates with third party vendor in certain cases who assist in providing services or retain aspect of our service whether or direct or on our behalf. These vendors with access to your information, including your Personal Information are Drivers and companies they work for, those who host our Services, design and/or operate our Services' features, track our Services' analytics, process payments, assist in anti-fraud and security measures, help us provide customer support and geo-location information to our Users and to provide advertising services to Lavo Parcel. Each of these vendors is obligated not to disclose or use your Personal Information for any other purpose.

And Lavo Parcel may compile and release Personal Information regarding you and your use of the Applications or Services on an anonymous basis as part of a customer profile or similar report or analysis.

If you choose to participate in any Lavo Parcel referral program, such as recommending our Services to a friend or recommending a friend for a job, we will ask you for certain information about your friend, including their name and email address. We store this information for the sole purpose of contacting the referral about our Services and tracking the success of our referral programs. We use this information for our own marketing purposes including various mediums from mail, text, pop-ups, digital marketing, social media, television or radio ads, etc.

Lavo Parcel fully cooperates with all government and law enforcement officials to enforce and comply with the law and may do so in cooperation with third parties such as copyright owners, Internet service providers, wireless service providers and/or law enforcement agencies. We practice legal transparency with the legal bodies of our honourable country hence we work within the premises of their guidelines. ANY ILLEGAL BREACH OF LAW OR PRIVACY POLICY BY ANY PARTIES PARTICIPATING IN THE COMPLETION OF ACTION IS SOLELY DIRECT RESPONSIBLE FOR THE REPERCUSSIONS THAT THE LAWFUL LAW DEMANDS. LAVO PARCEL DO NOT PROMOTE OR PARTICIPATE IN ANY SERVICE OR TRANSACTION THAT DO NOT FALL UNDER THE PERIMETERS OF CONSTITUTIONAL LAW. Any information you transmit to Lavo Parcel is done at your own risk. Maintaining the safety and privacy of your information is one of Lavo Parcel top goals.

Lavo Parcel deals with Buisness & its Economic Transfers : As our portal provides a niche market to its Driver to have economic transaction they will have to submit authentic Personal Information such as your name, email address, phone number and may collect additional information such as drivers license and insurance information, gender, and your ethnicity. Any fraud with the identification will be considered as breach with Privacy Policy. Lavo parcel can also invite it corporate association and mergers when required for further expansion.


Changing Your Information and Canceling Your Account.

You are responsible for maintaining the accuracy of all information you submit to Lavo Parcel. If your Personal Information changes, or if you no longer want our Services, you may correct, delete inaccuracies, or amend information by making the change on your account information page or by contacting us through website.

Changes To Our Privacy Policy

Lavo Parcel may update this Privacy Policy from time to time to reflect changes to our information practices. Any changes will be effective immediately upon the posting of the revised Privacy Policy. If we make any material changes, we may or may not notify you by an email sent to the e-mail address specified in your account or by notice through other means on our website(s) prior to the change becoming effective. Please periodically review this page for the latest information on our privacy practices.